Yes for institutions, through spot trading, custody and stablecoins. Retail customers get little beyond the Mox app in Hong Kong.
| Criterion | Score | Source |
|---|---|---|
| Accepts exchange transfers | partial (1) | unverified |
| Stablecoin off-ramp | partial (1) | source · checked 8 September 2026 |
| Business accounts for Web3 | partial (1) | source · checked 8 September 2026 |
| Custody | yes (2) | source · checked 8 September 2026 |
| Staking and yield | partial (1) | source · checked 8 September 2026 secondary source |
| Card | no (0) | source · checked 8 September 2026 |
| Multiple jurisdictions | yes (2) | source · checked 8 September 2026 |
| Open to retail | no (0) | source · checked 8 September 2026 |
Total 8 of 16. Yes scores 2, partial 1, no 0. A secondary source is press or a third party rather than the bank or its regulator. Unverified means no source could be found; the score stands until one is.
| Jurisdiction | UK · global |
| Type | Traditional |
| Health tag | Watch A strong global bank with a repeated sanctions-penalty history, most recently settled in 2019 for over $1bn. · checked 26 August 2026 |
| Last verified | 8 September 2026 |
Closure policy: Partial
| Notice | Singapore Customer Terms clause 27.1: either party may end the banking agreement by prior notice in writing; the customer must give two banking days, but no fixed period is set for the bank. Clause 27.3: the bank may end any product with or without notice on listed grounds such as incorrect information, non-payment, breach of terms, sanctions or legal requirements. Account Terms clause 10.1(a): the bank can close or suspend an account at any time and will notify the customer as soon as it can. |
| Reasons given | By category only (terms breach, security risk, missing documents) |
| Access to funds | Customer Terms clause 28.1: after termination the customer must repay all amounts owing. Account Terms clause 10.1(b) says a credit balance is paid out, less amounts owed, when the customer closes the account; the terms do not spell out how a balance is returned after a bank-initiated closure. Clause 10.4: no interest is paid on unclaimed balances in closed or suspended accounts. |
| Appeal | Clause 37.1: complain to the bank first. Clause 37.2: if unhappy with the outcome, the customer may go to the Financial Industry Disputes Resolution Centre (FIDReC). Clause 37.3: claims under S$30,000 must first go to the Singapore Mediation Centre. |
| Names crypto as a ground for closure | no |
Sources: Standard Chartered Singapore Customer Terms, Part H clauses 27 and 28 and Part K clause 37 · official, checked 23 September 2026
Standard Chartered Singapore Account Terms, clause 10 Suspension, Closure and Termination · official, checked 23 September 2026
A closure usually starts as a freeze. The Frozen Account Survival Kit covers the first 48 hours. Every bank side by side: which banks tell you why they closed your account.
| 2019 | Combined settlement of about 1.1 billion US dollars with OFAC (639 million), the DOJ, NYDFS (180 million), the Federal Reserve and the New York DA over Iran and other sanctions violations processed through the New York branch, plus an FCA fine of 102.2 million pounds for AML failings in UK correspondent banking and UAE branches. source |
| 2021 | PRA fined Standard Chartered Bank 46.55 million pounds for misreporting a USD liquidity metric and for a four month delay in telling the regulator. source |
| 2026 | Anchorpoint Financial, the Standard Chartered led joint venture with HKT and Animoca Brands, was granted a stablecoin issuer licence by the HKMA in April, and Standard Chartered Bank (Hong Kong) became the first bank distributor of HKDAP in August. source |
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The bank does not publish a retail policy on exchange transfers in any of its markets. Singapore card terms treat crypto merchants as a category that earns no rewards, and MAS rules stop locally issued credit cards buying crypto. For retail customers the answer is not documented, so expect case by case treatment.
Not as a retail customer of the bank itself. Standard Chartered offers deliverable Bitcoin and Ether spot trading only to institutional clients, through its UK branch since July 2025 and through Standard Chartered DIFC in the UAE since September 2026. In Hong Kong, the Standard Chartered-backed digital bank Mox lets retail customers buy and sell Bitcoin and Ether inside its app, executed by HashKey Exchange, but coins cannot be moved out.
Its Hong Kong joint venture Anchorpoint Financial issues HKDAP, a Hong Kong dollar stablecoin licensed by the HKMA in April 2026. Standard Chartered Bank (Hong Kong) became the first bank distributor in August 2026. Access is limited to institutions, corporates and professional investors for now, with retail targeted later in 2026.
The bank runs its own DFSA-licensed custody service from the DIFC, launched in September 2024 with Brevan Howard Digital as first client, and it acts as custodian for OKX institutional clients. Zodia Custody, which it backs alongside Northern Trust and SBI, has been FCA-registered since 2021 and serves institutional investors only, including staking through Blockdaemon.