imToken Card (Fiat24)

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imToken Card (Fiat24) scores 8 of 16 on the CBL Card Score. imToken, Mastercard. Tokenised deposit in own wallet; Fiat24 can block. Fiat24 (SR Saphirstein AG), FINMA fintech licence.

CBL Card Score: 8 of 16

Criterion	Points	What we found	Source
Custody	1 of 2	Tokenised deposit. The card spends from a Fiat24 cash account held as EUR24, USD24, CHF24 and CNH24 tokens in the user's own imToken Arbitrum account, with the Fiat24 Account NFT as the card credential; imToken cannot recover a lost mnemonic, and lost wallet access means lost access to the assets (official, imToken Card (Fiat24) FAQ, updated 16 Oct 2026). The fiat behind the tokens is a deposit with Fiat24, which can hard-block or soft-block an account, pays no interest, and states that the Swiss Deposit Protection Scheme does not apply (official, Fiat24 terms effective 21 Apr 2026; Fiat24 NFT page). No segregation statement found.	official checked 20 October 2026
Issuer and licence	2 of 2	Fiat24, "a licensed issuer" (official, imToken FAQ). SR Saphirstein AG, Zurich, is principal issuer of the Fiat24 Mastercard Debit, BIN 5481 0849 (official, Fiat24 Mastercard Debit user doc). FINMA fintech licence under Article 1b of the Banking Act; SR Saphirstein AG appears on FINMA's list of fintech licence holders, checked 20 Oct 2026 (official, FINMA).	official checked 20 October 2026
Availability	0 of 2	Open to "applicants with a valid passport in supported countries", with the list referred to Fiat24's website under "MasterCard"; imToken publishes no country list of its own (official, imToken FAQ and application guide, 16 Jul 2026). Fiat24 excludes US persons and nationals of Iran, North Korea and Russia (official, Fiat24 individual account page). Status today: "New imToken Card applications and crypto top-ups are temporarily unavailable during Fiat24 maintenance" (official, imToken FAQ updated 16 Oct 2026; service notice dated 20 Jul 2026, updated 30 Jul 2026), and fiat24.com shows new client onboarding paused (official, checked 20 Oct 2026). EU, UK and Gulf coverage unconfirmed and applications closed.	official checked 20 October 2026
FX fee on a foreign-currency purchase	2 of 2	"No foreign exchange, currency conversion, fiat deposit, or same- or cross-currency transaction fees" (official, imToken launch article updated 8 Oct 2026, and FAQ updated 16 Oct 2026). Cards run in USD, EUR, CHF and RMB, and token.im/card says users spend in those four "without FX" (official). Purchases outside those four currencies convert to the card currency at an unpublished rate (official, Fiat24 Mastercard Debit user doc). imToken warns that "settlement and exchange-rate discrepancies may incur additional charges" (official, FAQ). Scored on the USD route under the FX rule.	official checked 20 October 2026
Funding cost	0 of 2	Token top-up fee 1% (official, imToken FAQ and launch article). Top-up tokens USDC, USDT, ETH and WBTC on Arbitrum One, each top-up $10 to $50,000, first top-up in USD with a $10 minimum to activate the card (official, top-up guide updated 22 Jul 2026). Account NFT minting fee at application: 0.001 ETH in the FAQ and 0.0015 ETH in the launch article (official). No annual fee, no fiat deposit fee (official, FAQ). Virtual card only, no PIN, no physical card (official, Fiat24 Mastercard Debit user doc). Refund processing fee of 1 USD, 1 EUR, 1 CHF or 7 CNH per refund from 15 May 2026, charged by Fiat24 (official, imToken refund fee notice, 26 Jun 2026). Crypto top-up paused since July 2026 (official, service notice). Scored 0 on the 1% stablecoin top-up.	official checked 20 October 2026
Apple Pay and Google Pay	2 of 2	Apple Pay, Google Pay and Samsung Pay, plus WeChat Pay and Alipay (official, imToken FAQ). Step-by-step guides exist for Apple Pay (24 Jun 2026) and Google Pay (3 Mar 2026) (official).	official checked 20 October 2026
Freeze and dispute policy	1 of 2	Card can be disabled in the Fiat24 DApp and support contacted through the Fiat24 contact page or Telegram bot; unauthorised use is handled by disabling the card and, if the key is exposed, moving tokens and the NFT to a new wallet (official, imToken FAQ). Fiat24 terms: report unauthorised or incorrect transactions no later than 2 months after the transaction date, with refunds for unauthorised payments and Fiat24 errors, except in cases of fraud, gross negligence or late notice (official, Fiat24 terms effective 21 Apr 2026). Merchant refunds credited within about 7 business days (official, imToken FAQ). No chargeback route, response time or formal complaints procedure published.	official checked 20 October 2026
Yield on idle balance	0 of 2	None. Fiat24 pays no interest on client deposits (official, Fiat24 terms). imToken mentions no yield (official, FAQ).	official checked 20 October 2026

Total 8 of 16. Official means the company's own site, terms or help centre. Third-party means a named review site with its own check date; a third-party fact is reported, not verified, and the score stands until an official source confirms or contradicts it.

Score history

20 October 2026

8 of 16

First score

Standing

Company	imToken Pte. Ltd., Singapore, the wallet maker, whose help centre states "imToken is not currently regulated or licensed, and does not offer any regulated services in any jurisdiction", including under Singapore's Payment Services Act 2019 (official, support.token.im disclaimer; token.im copyright line). The card, account and Swiss IBAN come from Fiat24, the trademark of SR Saphirstein AG, Zurich, company number CHE-256.014.995, licensed by FINMA as a fintech under Article 1b of the Swiss Banking Act (official, info.fiat24.com footer; FINMA fintech licence list). An earlier co-branded credit card issued by DCS Card Centre Pte. Ltd., Singapore, was retired with a cessation date of 14 Jan 2025 and a balance settlement deadline of 22 Feb 2025 (official, imToken help centre).
Network	Mastercard (official, token.im/card and imToken Card (Fiat24) FAQ). official
Rails	imToken is the wallet front end. SR Saphirstein AG (Fiat24), FINMA-licensed under Article 1b of the Swiss Banking Act, issues the Mastercard and holds the fiat behind the cash tokens the user keeps in their own Arbitrum account (official).
Website	www.token.im/card?locale=en
Health tag	Watch The issuer holds a FINMA fintech licence, but imToken itself states it is unregulated, Fiat24 maintenance has paused new applications and crypto top-ups since July 2026 with no restoration date, deposits sit outside the Swiss deposit scheme, and the previous DCS card was retired after about a year (official imToken help centre; official Fiat24 terms).
Last checked	20 October 2026

When it goes wrong

Card can be disabled in the Fiat24 DApp and support contacted through the Fiat24 contact page or Telegram bot; unauthorised use is handled by disabling the card and, if the key is exposed, moving tokens and the NFT to a new wallet (official, imToken FAQ). Fiat24 terms: report unauthorised or incorrect transactions no later than 2 months after the transaction date, with refunds for unauthorised payments and Fiat24 errors, except in cases of fraud, gross negligence or late notice (official, Fiat24 terms effective 21 Apr 2026). Merchant refunds credited within about 7 business days (official, imToken FAQ). No chargeback route, response time or formal complaints procedure published.

The dispute route, in order: the company's own support desk, then the card network's chargeback rules, then the regulator of the issuer where one is named. A frozen card is a question, not a verdict: the Frozen Account Survival Kit applies to cards too.

Costs

FX	"No foreign exchange, currency conversion, fiat deposit, or same- or cross-currency transaction fees" (official, imToken launch article updated 8 Oct 2026, and FAQ updated 16 Oct 2026). Cards run in USD, EUR, CHF and RMB, and token.im/card says users spend in those four "without FX" (official). Purchases outside those four currencies convert to the card currency at an unpublished rate (official, Fiat24 Mastercard Debit user doc). imToken warns that "settlement and exchange-rate discrepancies may incur additional charges" (official, FAQ). Scored on the USD route under the FX rule. official
Funding	Token top-up fee 1% (official, imToken FAQ and launch article). Top-up tokens USDC, USDT, ETH and WBTC on Arbitrum One, each top-up $10 to $50,000, first top-up in USD with a $10 minimum to activate the card (official, top-up guide updated 22 Jul 2026). Account NFT minting fee at application: 0.001 ETH in the FAQ and 0.0015 ETH in the launch article (official). No annual fee, no fiat deposit fee (official, FAQ). Virtual card only, no PIN, no physical card (official, Fiat24 Mastercard Debit user doc). Refund processing fee of 1 USD, 1 EUR, 1 CHF or 7 CNH per refund from 15 May 2026, charged by Fiat24 (official, imToken refund fee notice, 26 Jun 2026). Crypto top-up paused since July 2026 (official, service notice). Scored 0 on the 1% stablecoin top-up. official
ATM	Not supported. The Fiat24 debit card is virtual only without a PIN (official, Fiat24 Mastercard Debit user doc).
Tiers	One imToken tier. Fiat24 limits follow NFT length: Standard 10,000 EUR a day and 20,000 EUR a month (5 to 8 digit NFT), Premium 100,000 and 200,000 (4 digit), Ultimate 500,000 and 1,000,000 (3 digit) (official, Fiat24 Mastercard Debit pages).

Cashback, as of 20 Oct 2026

None today. "imToken will be launching a rebate plan soon" (official, launch article updated 8 Oct 2026).

Cashback is a dated fact, not part of the Card Score. Promo rates change too often to score.

Availability

Open to "applicants with a valid passport in supported countries", with the list referred to Fiat24's website under "MasterCard"; imToken publishes no country list of its own (official, imToken FAQ and application guide, 16 Jul 2026). Fiat24 excludes US persons and nationals of Iran, North Korea and Russia (official, Fiat24 individual account page). Status today: "New imToken Card applications and crypto top-ups are temporarily unavailable during Fiat24 maintenance" (official, imToken FAQ updated 16 Oct 2026; service notice dated 20 Jul 2026, updated 30 Jul 2026), and fiat24.com shows new client onboarding paused (official, checked 20 Oct 2026). EU, UK and Gulf coverage unconfirmed and applications closed. official

Identity checks: Through the Fiat24 DApp: mint the Account NFT, GPS location with "I am at home", biometric passport read by NFC in the ReadID Ready app, facial check, residence and tax domicile, email verification; instant approval, manual review of 1 to 2 business days, or rejection (official, imToken application guide, 16 Jul 2026).

What we still need confirmed

Facts marked official come from imToken's own pages or terms. Facts marked third-party are reported by a named review site and count as reported, not verified. These items are open for the next Monday sweep:

• Whether Fiat24 maintenance has ended and imToken Card applications and crypto top-ups are open again. Keep availability at 0 until confirmed open. open
• Fiat24's supported-country list for the Mastercard. Rescore availability to 1 if two of EU, UK and Gulf are served once applications reopen, 2 if all three. open
• The conversion rate and any markup on purchases outside USD, EUR, CHF and RMB. Rescore FX to 1 or 0 if a markup is confirmed on the entry tier. open
• Which NFT minting figure applies today, 0.001 or 0.0015 ETH. open
• Whether the 1% top-up fee applies to stablecoins and to ETH and WBTC alike. Rescore funding to 1 if stablecoin top-up is under 1%. open
• Response time on disputes. Rescore freeze to 2 if one is published. open
• The rebate plan once launched: rates and conditions for the cashback field. open
• tile_color taken from the dominant colour of the logo file in assets/logos/ on 20 Oct 2026; confirm against brand assets. open

See a mistake? Email hi@cryptobanklist.com. Every factual correction is logged on our corrections page.

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